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Customer service and support

You can contact us through the form below, or through email from the following addresses:

Customer Service:

Support is available monday to friday from 10.00 to 17.00.

Our servers have 24/7 monitoring, even during holidays. Possible interruptions in service will be reacted to in under 24h. More information on our Server Status page.

Contact Form


Best way to contact us is: Open Support ticket on Client Area.
Our service doesn't include phone support.

Customer Service:
Sales: is Planeetta Internet Oy:s (1753494-9) produced, good and cheap web hosting service.
Please notice our knowledgebase where have have instructions for basic things.

Postal Address
Planeetta Internet Oy /
Mannerheimintie 105
00280 Helsinki

Terms & Service